In episode one of the Car Rental Telephone Diaries, we covered a conversation between Rackesh (Rent-A-Car-kesh) and a customer (lead). Rackesh was professional and courteous in his communication. He did well. The conversation ended rather well and we believe the sale went through. To close the sale he offered the customer a value add for free.
We’ve enabled a handful number of small and large car rental companies across Dubai to market their products online – as they should be. We got to work closely with small-scale agencies nestled in the busy lanes of Deira to international players. We took feedback, understood what our clients expected of us and gradually rolled out sensible updates. While doing so, we’ve come to understand how rental car companies in the region conduct their business...
Do you run a car rental business in Dubai? Do you have trouble renting out certain cars in your fleet while your competitor leases out his vehicles back-to-back? Are your cars parked in the parking lot waiting to be rented out?
It's essential to adapt to the market where your business is located – yes. But it is extremely important that you enhance your car rent business with a global outlook. This is mainly because your company is more or less listed on the internet – the world wide web.