Dubai Car Rental Telephone Diaries – Episode 2

In episode one of the Car Rental Telephone Diaries, we covered a conversation between Rackesh (Rent-A-Car-kesh) and a customer (lead). Rackesh was professional and courteous in his communication. He did well. The conversation ended rather well and we believe the sale went through. To close the sale he offered the customer a value add for free.

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